Shipping policy

Shipping Policy

At [Your Store Name], we are committed to providing a smooth and reliable shopping experience. We proudly offer FREE shipping and Cash on Delivery (COD) across the United Arab Emirates (UAE).

Shipping Coverage

We currently deliver only within the United Arab Emirates (UAE).

Free Delivery

Enjoy FREE delivery on all orders, with no minimum purchase required and no hidden shipping fees.

Cash on Delivery (COD)

We offer Cash on Delivery (COD) for customers across the UAE. You can pay for your order in cash when it is delivered to your doorstep.

Please ensure that someone is available to receive and pay for the order at the delivery address. Repeated refusal to accept COD orders may result in restrictions on future COD purchases.

Order Processing

  • Orders are typically processed within 1–2 business days after confirmation.

  • Orders are processed Monday through Saturday, excluding public holidays.

  • During busy periods or promotions, processing may take slightly longer.

Once your order has been dispatched, you will receive tracking information (where available).

Delivery Time

Estimated delivery time is 1–7 business days after your order has been processed.

While we aim to deliver within the estimated timeframe, delays may occasionally occur due to weather, public holidays, courier operations, or other unforeseen circumstances.

Order Tracking

Once your order is shipped, you'll receive tracking details so you can monitor your delivery. If you need assistance, our customer support team is happy to help.

Delivery Information

Please ensure your shipping address and contact details are accurate when placing your order. We are not responsible for delays or failed deliveries caused by incorrect or incomplete information.

Some orders may arrive in separate packages if products are shipped from different fulfillment locations.

Damaged or Missing Orders

If your order arrives damaged or you believe it has been lost in transit, please contact us within 7 days of the expected delivery date. We will investigate the issue and work to resolve it as quickly as possible.

Contact Us

If you have any questions about shipping, delivery, or your order, please contact our customer support team through our Contact Us page. We're always happy to assist.